Last updated: 01/01/2026
This Privacy Policy explains how The Nail Dates (“we”, “us”, “our”) collects, uses, stores, shares and protects your personal data when you visit or use https://thenaildates.com/ (the “Website”) and any related services, including payments and memberships/subscriptions.
We are committed to protecting your privacy and handling your personal data transparently and securely, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are (Data Controller)
The Nail Dates is the “data controller” for the personal data we process.
Business name: The Nail Dates Website: https://thenaildates.com/ Country: United Kingdom Email: Sam@thenaildates.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
2.1 Data you provide directly
· Identity data: name, username
· Contact data: email address, phone number, billing address
· Account data: login details (password stored securely in encrypted/hashed form)
· Membership/subscription data: membership type, subscription status, renewal date, plan details
· Transaction data: purchase history, payment confirmation, invoices/receipts
· Communications data: messages, support requests, feedback
· Preferences: marketing preferences and communication settings
2.2 Data collected automatically
· Device data: device type, operating system, browser type
· Usage data: pages visited, clicks, time spent, referral source
· Technical data: IP address, approximate location (city/country), logs and diagnostics
· Cookie data: see section 6 (Cookies)
2.3 Data we receive from third parties
We may receive limited personal data from:
· Payment providers (payment status, partial card details like last 4 digits, transaction ID)
· Fraud prevention services (risk checks, payment verification)
· Analytics providers (if enabled)
We do not store full card details. Payment information is handled securely by our payment providers.
3. How We Use Your Personal Data
We use personal data to:
· Provide and operate the Website and services
· Create and manage user accounts
· Process purchases, bookings, memberships and subscriptions
· Take and manage online payments, including recurring subscription payments
· Send confirmations (orders, membership sign-ups, renewals, receipts)
· Provide customer support and respond to enquiries
· Prevent fraud and secure our services
· Improve our Website and customer experience
· Send marketing communications (where allowed and/or with consent)
· Comply with legal obligations (tax/accounting)
4. Legal Bases for Processing (UK GDPR)
We rely on one or more of the following legal bases:
· Contract – where processing is necessary to provide services you request (e.g. memberships/subscriptions, processing orders)
· Legitimate interests – to operate and improve our business, protect users, prevent fraud, and keep the Website secure
· Consent – for marketing (where required) and non-essential cookies
· Legal obligation – for tax, accounting and regulatory compliance
5. Memberships and Subscriptions
If you purchase a membership or subscription, we will process personal data to:
· set up and manage your membership account
· provide access to membership benefits/features
· process recurring payments (where applicable)
· send service emails about renewals, failed payments, or plan changes
· maintain records of your membership history
Subscription billing
Subscription payments may renew automatically depending on your plan. Your payment method will be charged by our payment provider based on your selected subscription terms.
You can manage or cancel your subscription by contacting us at Sam@thenaildates.com
6. Online Payments
When you make a payment through our Website, your payment is processed securely by a third-party payment provider.
We may share relevant information with payment providers to complete the transaction, including:
· name
· email address
· billing address
· purchase amount
· transaction reference
· fraud prevention checks
We do not collect or store full card details. Card data is handled by the payment provider in accordance with their security standards (such as PCI-DSS).
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
· enable essential site functionality (e.g. login, checkout, subscriptions)
· remember preferences
· analyse traffic and site performance
· support marketing (if enabled)
Where required, we will ask for your consent before placing non-essential cookies. For more information, see our Cookie Policy: [Insert link].
8. Sharing Your Personal Data
We do not sell your personal data.
We may share your personal data with trusted third parties where necessary, including:
· Payment processors (to process payments and subscriptions)
· Subscription/membership platforms (if separate from the Website)
· Website hosting providers
· Email and communications providers (to send service and marketing emails)
· Fraud prevention and security services
· Analytics providers (if enabled)
· Professional advisers (lawyers/accountants)
· Regulators/law enforcement (where required by law)
All third parties must protect your data and only process it under our instructions or legal obligations.
9. International Data Transfers (UK and Non-UK Data)
We are based in the UK, but we may store or process personal data in the UK and internationally, including when our service providers or their servers are located outside the UK.
When personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
· transfers to countries recognised as providing adequate protection, and/or
· use of International Data Transfer Agreements (IDTA) or UK-approved contractual safeguards, and
· additional security measures where required.
You can contact us to request more information about international transfers and safeguards.
10. Data Retention (How Long We Keep Data)
We keep your data only as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods:
· Account data: for as long as your account remains active + a reasonable period after closure
· Membership/subscription records: for as long as needed to manage membership + audit/history
· Transaction/payment records: typically up to 6 years (UK tax/accounting requirements)
· Customer support messages: as needed for resolution and record-keeping
· Marketing preferences: until you opt out or request deletion
11. Data Security
We use appropriate technical and organisational measures to protect personal data, including:
· secure access controls
· encryption in transit (HTTPS)
· monitoring and security protections
· limiting access to authorised personnel/providers
No system is completely secure, but we take reasonable steps to protect your information.
12. Your Rights Under UK GDPR
You have the right to:
· Access your personal data
· Correct inaccurate data
· Request deletion in certain circumstances
· Restrict processing in certain circumstances
· Object to processing (including marketing)
· Request data portability (where applicable)
· Withdraw consent at any time (where consent applies)
To exercise your rights, contact us at: Sam@thenaildates.com
We may ask you to verify your identity before completing your request.
13. Complaints
If you have concerns, please contact us first and we will try to resolve them.
You also have the right to complain to the UK regulator:
Information Commissioner’s Office (ICO) Website: ico.org.uk
14. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal data.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date.